Decorah (563) 382-9661 Cresco (563) 547-2244
Welcome! We've upgraded your online and digital banking with the most comprehensive and adaptable smart banking platform of its kind.
Please call 563.387.5230 for online & digital banking support.
The first time you log-in to the new Online Banking system, you will use the same Username that you have had previously. You may enter in your existing Password, however, you will be asked to receive a secure code via e-mail, phone, or text, and you will be prompted to change your password at that time.
Mobile Users: Please delete our old app (pre January 22, 2019) from your device. Search Google Play or Apple App Store for our new app, and download it.
Apple App Download link – click here
Android App Download link – click here
Logging In and Password Reset [pdf |1 MB]
Account to Account Transfers [pdf |1 MB]
Setting up Security Alerts [pdf |1 MB]
Quicken for Windows Conversion Instructions [pdf | 1 MB]
Changing Secure Access Information [pdf | 1 MB]
Items to Note:
Creating a User Role [pdf |1 MB]
Managing Commercial Users [pdf |1 MB]
Creating, Approving, or Cancelling Payments and Templates [pdf |1 MB]
Payment from File [pdf |1 MB]
Recipient Management [pdf |1 MB]
Creating a Wire [pdf | 1 MB]
We are excited to partner with a new company to bring you the best bill pay experience on the market. Here are a couple items to note, as there will be some changes on how your bills get paid:
Payments will be sent in one of two ways, depending on the company or person you are paying.
The first way is electronically (or, ACH). This will debit your account on the date your bill is due, and electronically pay your creditor on the same or next day.
Example: Your bill to Ben’s Fancy Hat Emporium is due on 3/1/2019. You set your bill up to be paid on 3/1/2019. Your bank account will show an ACH debit on 3/1/2019 to Ben’s Fancy Hat Emporium.
The second method is by a check drawn on your account. This means a check will be mailed and delivered by the bill due date on your behalf, but will not debit your account until the check is cashed.
Example: Your bill to Stephanie’s Silly Sock Store is due on 3/1/2019. You set your bill up on 3/1/2019. A check will get printed and mailed, and delivered to the Store on 3/1/2019. Stephanie’s Silly Sock Store doesn’t cash the check until 3/5/2019. Your account will get debited sometime in the next few days following 3/5/2019.
Q) Will my username and password stay the same?
A) Your username will stay the same, but you will need to create a new password the first time you log in.
Q) How do I login the very first time?
A) Type in your username like normal, and type in your current password. You will be prompted to receive a secure message via Text, Phone Call, or E-Mail. Once you have your code – enter it in to create a new password you will use going forward. You should see all your accounts after this!
Q) Will I be able to get help, if needed, beyond your normal business hours?
A) Yes! After we go live with the new system, we will offer extended hours for Online Banking support only, from 7 am – 8 pm on weekdays, 8 am – 4 pm on Saturday and 10 am – 3 pm on Sunday.