RANDY, YOUR E-BANKING SPECIALIST August 5, 2019 – Decorah & Cresco – Randy Freilinger understands that technology is constantly evolving and that it exists to make our lives easier. So when Randy started working at Decorah and Cresco Bank in September 2015 at our I.T. Helpdesk, he was excited to help and educate co-workers about how to use technology to enhance their everyday work lives. Now almost four years later, Randy has evolved his skills in the world of technology and will be taking over for Ben Wells as the new e-Banking Specialist. Ben Wells (e-Ben) is continuing his career with the Bank in digital banking services to ensure customers have the best digital banking experience with the most advanced technology available. Randy has 15 years of technology and customer service experience and he’s ready to help you with your e-banking technology needs that goes beyond the scope of our customer support representatives. Randy can be reached at 563.387.5230 and can help you by phone or in-person.