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Decorah & Cresco – November 1, 2018 – For its second year, family and employee-owned Decorah Bank & Trust Company is named among the topmost extraordinary banks in the United States by The Institute for Extraordinary Banking™. Decorah Bank & Trust and its affiliate, Cresco Bank & Trust Co., was recently recognized with the Institute’s Banky™ Award for its commitment to excellence in banking and its community through customer service, philanthropy, innovation, bank culture, and financial literacy education.

The Bank also won the Outstanding Workplace Culture Award that recognizes employee engagement in its mission, vision, and values.

Decorah Bank president Ben Grimstad states, “Management guru Peter Drucker famously said that culture eats strategy for breakfast. No matter what business strategy you try to implement with your team, its success will depend on the people implementing the plan. We’ve learned that if people driving the strategy are not engaged, do not see their purpose, or do not feel valued; then we stand little chance of implementing the plan.

Decorah Bank president Ben Grimstad shares workplace culture success story at The Institute for Extraordinary Banking™

A team effort. “We consistently offer personal and professional development opportunities for our staff. Earlier this year the Bank held an Employee-Owner Appreciation Day as a way to say thanks. The employee-owner team was treated to breakfast, a chair massage, and coaching time with one of two local “Dream Managers” or a consultation with a local nutritionist.” The Dream Managers now visit quarterly for continued private coaching sessions. Grimstad adds, “If we help our employees identify and work toward their dreams, I think they will be better at helping our customers with their dreams.” The Bank also recently held an Effective Parenting Class for employees that are parents or grandparents to help them at home. “We recognize that professional and personal development produces a more knowledgeable team and higher engagement with each other, our customers, and community.”

Like a Grammy, an Emmy or a Tony, a “Banky” is awarded for a bank’s outstanding work in its industry.

The Bank is also recipient of The Des Moines Register’s 2018 Top Workplaces Award. Why it’s relevant to you.


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